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Assessing Eligibility for Home Care

Home Care Packages

Updated 05-01-2024

Assessing Eligibility for Home Care

Understanding and evaluating eligibility for home care is a critical step for families and individuals considering this option for ageing loved ones or persons with disabilities. In Australia, the process is structured to ensure that care is provided equitably, based on need and individual circumstances. This article aims to delve into the intricacies of assessing eligibility for home care and the important aspects to consider throughout this process.

What is Home Care?

Home care is a supportive service provided in the comfort of one's home, designed to assist those who are ageing, recovering from hospital stays, living with a disability, or facing chronic health issues. Its goal is to promote independence, maintain quality of life, and delay or prevent the move to residential aged care facilities.

The Home Care Assessment Process

Initial Considerations

Before beginning the assessment process, it is crucial to recognise the types of care needs and services available. Home care can include assistance with daily living activities, nursing care, meal preparation, transportation, and more specialised care. Knowing what support is needed will help in tailoring the services accordingly.

The Role of My Aged Care

My Aged Care is the Australian Government's starting point for the country’s aged care system. To initiate the process for home care, individuals or their family members must contact My Aged Care to arrange an assessment. The contact can be made via their website or a phone call.

The Aged Care Assessment Team (ACAT)

The Aged Care Assessment Team, or ACAT, plays a pivotal role in the eligibility assessment for higher-need services like Home Care Packages. Comprising healthcare professionals, the ACAT assessors meet with the individual requiring care to understand their needs fully.

The Home Support Assessment

For less complex care needs, a Regional Assessment Service (RAS) assessment may suffice. It assesses eligibility for entry-level support at home through the Commonwealth Home Support Programme (CHSP).

Financial Eligibility

In addition to care needs, an income assessment may occur to determine an individual's financial contribution to their care. This information is handled with confidentiality and does not affect the level of care provided but rather the financial aspects of it.

Developing a Care Plan

Once an assessment is complete and eligibility is confirmed, a personalised care plan is developed. This care plan will outline the types of services required and the frequency with which they will be provided.

Continuous Review of Care Needs

Eligibility and care needs may change over time; thus, it's important that regular reviews are conducted to ensure that the level of care provided aligns with the changing needs of the individual.

Key Factors that Influence Eligibility

  • Health Status: Ongoing medical conditions and physical or cognitive impairments are considered.
  • Care Needs: The level of assistance required with daily tasks to stay safely at home.
  • Social Support: Availability and ability of family or friends to provide care.
  • Home Safety: The adaptability and safety of the current living environment.

Patience is often required when navigating the assessment process, with waiting times varying for assessments and funding allocation. Staying well-informed throughout this period is essential for managing expectations and making interim care arrangements if necessary.


Determining eligibility for home care takes careful consideration and involves a detailed assessment process. By following the structured pathway set out by Australian health care authorities, individuals can access the necessary support tailored to their unique circumstances. Remember, seeking home care is about enhancing the quality of life through compassionate and competent assistance within the comfortable and familiar surrounds of one’s home.

Those looking to initiate the process should act swiftly, with the understanding that although it may take time, the end result is access to care services that uphold dignity, independence, and well-being.

About the Author

Olivia is a seasoned professional with an extensive career spanning the Aged Care sector, bringing decades of experience to her role. Her comprehensive understanding of Aged Care services and practices is a testament to her dedication. Olivia’s gratitude extends to those who have generously shared their knowledge and insights with her over the years, contributing to her wealth of expertise.

Olivia’s articles reflect her commitment to practical and informative content. They skillfully combine her industry know-how with real-world insights, providing valuable resources for navigating the complexities of the Aged Care sector. Olivia stands as a reliable advocate for delivering compassionate and effective care to elderly individuals, offering her support not only to fellow care workers and professionals but also to those seeking to gain a deeper understanding of the sector.

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