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Understanding NDIS Funding Management

Dive deep into the essentials of NDIS funding management with Kinder Caring's guide. Explore the various funding management methods - Agency, Plan, and Self-Managed, and make informed choices tailored to your unique needs.

The National Disability Insurance Scheme (NDIS) has ushered in a new era of support for Australians living with disabilities. Understanding how to efficiently manage and optimise NDIS funds can be challenging. At Kinder Caring, we prioritise educating our community to make informed decisions that best suit their unique needs. Let’s delve into the essentials of NDIS funding management.

What Exactly is the National Disability Insurance Scheme (NDIS)?

The NDIS is a transformative approach to offering tailored support for Australians with disabilities. It focuses on providing individualised plans that cater to a person’s specific needs and aspirations, ensuring that everyone receives the necessary support to live fulfilling lives.

Different Ways to Manage NDIS Funds

Management of NDIS funds is versatile, catering to diverse preferences. Here’s a breakdown of the three core management methods:


An agency-managed plan signifies that the National Disability Insurance Agency (NDIA) oversees your funds. In this setup:

  • The NDIA collaborates directly with your selected NDIS-registered providers.
  • All funds remain under the control of the NDIA.
  • You must use NDIS-registered providers like Kinder Caring exclusively for your support.


Under plan-managed arrangements:

  • A financial intermediary, often a plan management organisation, handles the monetary components of your NDIS plan.
  • The NDIS introduces additional funding to compensate your plan manager.
  • You can engage with both registered and non-registered providers, but adherence to NDIS-set price limits is crucial for claims.


Self-management grants you more direct control:

  • You receive and allocate the funds in alignment with your plan.
  • Flexibility is paramount; you negotiate rates with service providers, and while NDIS price guides can be a reference, adherence is not mandatory.
  • Responsibility rests on you for administrative tasks and ensuring compliance with NDIS plan rules.

The Decision-Making Process

Every individual’s circumstances and preferences are distinct. When determining the right management style:

  • Engage in dialogues with other NDIS participants for insights.
  • Evaluate your life goals, desired support, and readiness to manage funds.
  • Consider professional consultation for tailored advice.

Harnessing the Expertise of Support Workers through NDIS Funding

For those leaning towards agency management:

  • Your dedicated Kinder Caring Case Manager or Support Coordinator will leverage their expertise to streamline the coordination of support workers, alleviating you from tasks like recruitment, calendar coordination, and invoicing.
  • Kinder Caring professionals ensure seamless communication and collaboration.

For those gravitating towards plan-management or self-management:

  • You have the liberty to collaborate with Kinder Caring staff, engage independent support workers affiliated with Kinder Caring, or strike a balance between the two.
  • Innovative tools such as digital service agreements, refined worker search functionalities, and intuitive scheduling systems enhance the ease of interactions.
  • It’s paramount to keep a rigorous record of all financial documents, including invoices, receipts, and service contracts, to ensure transparency.
  • Agency-managed systems involve invoicing the NDIS directly, only your approved NDIS supports can be claimed against. Kinder Caring Accounts Department can facilitate the payment process.
  • Plan-managed systems involve invoicing your plan manager, who then facilitates the payment process.
  • For self-managed plans, you claim the necessary amounts from the NDIS portal and transfer the funds accordingly.

Frequently Asked Questions

What distinguishes NDIS-registered providers from non-registered ones?

Registered providers have undergone verification by the NDIA and comply with the set regulations. Non-registered providers have not undergone this vetting but might offer specialised or niche services.

Why might certain platforms or services not be NDIS-registered?

Various reasons can underlie this. Registration involves a comprehensive process, and some providers might be in transition or prefer to cater to self or plan-managed participants.


Empowerment lies at the core of the NDIS, and the right funding management method can significantly impact the quality of support received. At Kinder Caring, we believe in the power of informed choices. By understanding the nuances of each management style, you can chart a path that resonates with your aspirations and needs.


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Bridging the gap between you and an enhanced quality of life, Kinder Caring is committed to nurturing your independence, and delivering compassionate care in the comfort of your home.

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We’re immensely grateful for Kinder Caring’s assistance over the past months. A special shoutout to Nicole Coupland, who has been an exceptional carer for Mum. Thank you for your unwavering support.

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Willoughby, NSW
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We are so pleased with the care Dad has been receiving from Kinder Caring, especially from Aster. She has shown professionalism and dedication. We appreciate the company’s flexibility in accommodating our requests, like Aster wearing a mask and gloves. The temporary rail adjustments and the proactive approach in ensuring the best care for Dad is commendable. Thank you, Kinder Caring.

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Kealba, VIC
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Kinder Caring has been exceptional in their service. They provided a wonderful carer who is exceptional at what she does. Not only did they promptly get my quote approved, but they also took care of my window cleaning needs and organized transportation for my medical appointments. I couldn’t be happier!

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Melton, VIC
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There was so much more to caring for Dad than we ever thought. Kinder Caring provided everything we needed to support us; they became part of our family… they made a difficult time so much easier for us.

Lindfield NSW
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A huge thank you to all the nurses at Kinder Caring. Having your expertise, caring attitude and ongoing advice meant we did not have to place Dad into a nursing home or send him to hospital and therefore his last days spent with Mum and the family were very special for us all.

Mt Waverley Vic

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