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How to Update Your NDIS Application


Updated 04-01-2024

How to Update Your NDIS Application

The National Disability Insurance Scheme (NDIS) provides support to Australians with disability, their families and carers. As life events occur, circumstances change, and it's imperative that your NDIS application reflects your current situation to ensure you receive the appropriate level of support. Updating your NDIS application need not be a cumbersome task. Follow these essential steps and guidelines for a smooth update to your application.

Stay Informed about Your Eligibility

Eligibility for NDIS support is based on the nature of your disability and how it affects your everyday life. To remain eligible or to adjust your plan based on new needs, you must be informed about the latest policies and criteria.

  • Are you still a resident of Australia?
  • Has there been a change in the nature or severity of your disability?
  • Are you under 65 years of age?

These factors influence your eligibility for NDIS.

Review Your Current NDIS Plan

Before you initiate an update, review your current NDIS plan thoroughly. Understand what supports are included and reflect on whether they align with your current needs. Consider if:

  • Your current supports are adequate.
  • Your goals have changed.
  • You've developed new needs since your last plan approval.

Reflect on the efficiency of your current plan in meeting your objectives.

Gather Supporting Documentation

Documentation is critical when updating your NDIS application. Here are some documents you may need:

  • New assessments or reports from health professionals detailing changes in your condition.
  • Evidence of changed living circumstances, for example, a change in accommodation.
  • Records of any new therapies or treatments you are undergoing.
  • Financial documents if there's a change in your financial situation that could affect the funding.

Communicate with Your ECEI Coordinator, LAC or NDIA Planner

Depending on where you are in your NDIS journey, you may work with either an Early Childhood Early Intervention (ECEI) Coordinator, a Local Area Coordinator (LAC) or directly with an NDIA Planner. Contact them to discuss your need to update your NDIS application.

  • Schedule a meeting to discuss changes.
  • Express your concerns clearly and provide evidence to support your claims.
  • Discuss new goals and aspirations.

Prepare for Your Plan Review Meeting

Updating your NDIS application may involve a plan review meeting. Here’s how to prepare:

  • Reflect on your past experiences: Compile information on what worked well and what didn't.
  • Set your goals: Have a clear idea of your short-term and long-term goals.
  • Be specific about your needs: Clearly articulate the support required to achieve your goals.

Understand the Process for Urgent Updates

In some situations, you may need to update your NDIS plan urgently due to sudden changes in your circumstances. The NDIS provides for urgent plan reviews, but you need to:

  • Contact the NDIA immediately if there's an urgent change in your circumstances.
  • Provide evidence supporting the urgency, such as medical reports or a change in living situation.
  • Be clear about the implications of not receiving immediate support.

Use the NDIS Participant Portal – myplace

Utilise the myplace portal – an online platform provided by NDIS. Through myplace, participants can:

  • Check plan summaries and details: Keep track of your current plan and expenditures.
  • Manage service bookings: Adjust your services according to your current needs.
  • Submit and track requests: This includes requests for plan reviews or changes.

Know Your Rights and Responsibilities

Understanding your rights and responsibilities is paramount in managing your NDIS plan effectively. If you believe that your needs are not being met or that decisions about your funding are unfair, you can request a review of decisions via the Administrative Appeals Tribunal (AAT).

Remember that as an NDIS participant, you have the right to:

  • Access supports that meet your needs.
  • Be included in decisions about your supports.
  • Have your privacy respected and your information handled confidentially.

Stay Connected with the Community

Connecting with other NDIS participants, disability advocacy groups, and online forums can offer valuable insights and support. Sharing experiences with others can help you stay informed about potential changes to the NDIS and provide guidance on updating your own application.

Updating your NDIS application not only ensures that you get support tailored to your current needs but also empowers you to strive towards your life goals with confidence. By adhering to these strategic guidelines, you can navigate the update process effectively and maintain the support necessary for your well-being and independence.

About the Author

Alex is an esteemed expert in assistive technology and disability support services, he holds a unique blend of professional expertise and personal dedication to enhancing the lives of individuals with disabilities. With over a decade of experience in research and development, Alex has been at the forefront of integrating cutting-edge assistive technologies into practical support solutions. Renowned for his empathetic approach and strong advocacy for disability rights, Alex’s work extends beyond academic research to hands-on involvement in community initiatives and policy advisory roles. A prolific writer, his articles are widely acclaimed for their insightful analysis, clear communication, and commitment to ethical considerations in technology use.

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