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Personal Care Supports in NDIS


Updated 04-01-2024

Personal Care Supports in NDIS

Personal care supports in the National Disability Insurance Scheme (NDIS) play a pivotal role in the lives of participants, aiming to promote independence, inclusion, and participation in everyday activities. These supports are individualised and designed to assist those with a disability to perform daily tasks, encompassing a wide range of services from assistance with grooming to complex care needs.

Understanding Personal Care within the NDIS Framework

The NDIS is a commitment by the Australian government to provide support for Australians with a disability, their families, and carers. Personal care support is an integral component of this scheme, enabling participants to maintain their well-being through access to necessary personal care services.

The Scope of Personal Care Supports

Personal care supports under the NDIS are tailored to the unique requirements of each participant. These supports may include, but are not limited to:

  • Assistance with daily personal activities such as showering, dressing, and eating.
  • Support with mobility and transfers, ensuring safety and comfort.
  • Help with medication management and attending medical appointments.
  • Aids and equipment to foster greater independence in personal care tasks.
  • Provision of support to access community activities and social engagements.

Eligibility for Personal Care Supports

To be eligible for personal care supports, NDIS participants must have a permanent and significant disability that affects their ability to perform daily tasks. The NDIS works with participants to develop a personalised plan that identifies the types of support needed, including personal care.

The Role of NDIS Service Providers

NDIS service providers are organisations certified by the NDIS Quality and Safeguards Commission to deliver services to participants. When it comes to personal care, providers are expected to:

  • Uphold the dignity and privacy of participants.
  • Be responsive to the cultural, linguistic, and personal needs of each individual.
  • Employ skilled and trained workers who are capable of delivering quality care.
  • Ensure the safety and well-being of NDIS participants under their care.

Best Practices in Delivering Personal Care Supports

Delivering personal care supports requires a high level of professionalism and adherence to best practices that respect the rights and preferences of participants. Care providers should:

  • Collaborate with participants to plan and deliver supports that meet their needs.
  • Encourage autonomy and empower participants to make their own decisions.
  • Respect the confidentiality and sensitive information of NDIS participants.
  • Continuously monitor and adjust the provision of support to align with changes in the participant's needs.

The Impact of Personal Care Supports on Participant Outcomes

The provision of personal care supports has a profound impact on NDIS participants' quality of life. These supports can:

  • Foster independence and boost confidence in performing daily tasks.
  • Reduce the risk of injury and promote better health outcomes.
  • Enable greater participation in community and social activities.
  • Support participants in achieving their personal goals.


Personal care supports in the NDIS are essential for many Australians with disabilities. By facilitating access to tailored services, the NDIS empowers participants to live a life with dignity and independence. As we advance, the continuous refinement of these supports will ensure that every individual receives the personalised care necessary to thrive within the community. With a focus on quality, respect, and empowerment, personal care supports in the NDIS stand as a testament to a society that values the contributions and well-being of all its members.

About the Author

Alex is an esteemed expert in assistive technology and disability support services, he holds a unique blend of professional expertise and personal dedication to enhancing the lives of individuals with disabilities. With over a decade of experience in research and development, Alex has been at the forefront of integrating cutting-edge assistive technologies into practical support solutions. Renowned for his empathetic approach and strong advocacy for disability rights, Alex’s work extends beyond academic research to hands-on involvement in community initiatives and policy advisory roles. A prolific writer, his articles are widely acclaimed for their insightful analysis, clear communication, and commitment to ethical considerations in technology use.

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