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Are There Services Not Included in Home Care Packages?

Home Care Packages are a popular and effective means of receiving support for aged care at home in Australia. These packages offer various types of assistance and are designed to help older Australians live independently for as long as possible. However, understanding the scope and limitations of Home Care Packages is critical for families and individuals planning their aged care options. While Home Care Packages are exceptionally inclusive, there are certain services and items that fall outside their coverage.

Understanding Home Care Packages

Home Care Packages are provided by the Australian Government and include four levels of care plans that cater to the varying needs of seniors—from basic care requirements to high-level care needs. The tailored services can include personal care, nursing services, social support, and more. Each level of the Home Care Package allows for flexibility and personalisation to suit individual circumstances.

Exclusions from Home Care Packages

Despite the breadth of services available, it is important to be aware of certain exclusions within Home Care Packages:

Permanent Residential Accommodation Costs

Home Care Packages are not designed to cover the costs associated with permanent residential aged care facilities. The focus is on in-home support to reduce the need for residential care.

Daily Living Costs Unrelated to Care Needs

The packages do not cover everyday living costs such as mortgage payments, rent, groceries, or utility bills that people would normally pay irrespective of care needs.

Treatment of Pre-existing Medical Conditions

Specific medical treatments or services relating to pre-existing health conditions that fall under the remit of Medicare or private health insurance are also not covered.

Services Delivered by Non-approved Providers

The use of non-approved providers for services is generally not covered under Home Care Packages. Providers must meet certain criteria and be approved by the Australian Government to be eligible for payment through a Home Care Package.

Gambling or Similar Financial Activities

Funds from Home Care Packages cannot be used for gambling or other similar financial activites that are not directly related to care.

Vacation Costs

While Home Care Packages may be used to fund in-home respite care, the packages do not cover the cost of vacations or non-essential travel.

Time-Specific Restrictions

There might be some services that are only accessible during specific times or under particular circumstances, excluding them when these preconditions are not met.

Maximising Your Home Care Package

To optimise the benefits of your Home Care Package, it’s important to understand your specific care needs and plan accordingly. An approved home care provider can help you navigate the types of services available, the costs involved, and how best to utilise your funding allocation for your personal circumstances.

Kinder Caring, Your Trusted Partner

Navigating the complexities of Home Care Packages can seem daunting. That’s where Kinder Caring steps in as your trusted guide. We understand that every individual’s needs are unique and believe in providing customised in-home care solutions that meet the high standards our clients deserve.

If you’d like more information on how to effectively use Home Care Packages and understand the services that can be included within your plan, contact Kinder Caring today. We’re committed to aiding families and individuals in making informed decisions by providing clarity and support throughout your journey to independent living at home. Choose Kinder Caring for all your at-home aged care needs and rest assured that you’re making a well-informed choice for a brighter, more comfortable future.

Frequently Asked Questions

  • Aged Care
  • Disability Support
  • General
  • Home Care Packages
  • NDIS
  • Palliative Care
  • Support Coordination

Aged Care

Disability Support


Home Care Packages

Are There Services Not Included in Home Care Packages?

Home Care Packages are a popular and effective means of receiving support for aged care at home in Australia. These packages offer various types of assistance and are designed to help older Austral... read more

How Do I Get a Home Care Package in Australia?

Navigating the complexities of acquiring a Home Care Package in Australia can be challenging. Care and support in the comfort of one’s own home are pivotal for many Australians as they age. I... read more

How Long Does It Typically Take to Receive a Home Care Package?

Understanding the timeline for receiving a Home Care Package is crucial for individuals and families planning aged care services. The process can vary greatly depending on a number of factors, incl... read more

What Are the New Home Care Package Guidelines for 2023?

In recent years, the Australian government has made a series of changes to the Home Care Package (HCP) program to improve the accessibility and quality of in-home support for the elderly. As 2023 u... read more

What Can You Claim on a Home Care Package?

Navigating the complexities of home care packages can be overwhelming for many individuals, especially when determining the types of services that the funds can be applied toward. If you or a loved... read more

What Doesn’t a Home Care Package Cover?

When considering a Home Care Package in Australia, it’s essential to understand that while these packages are designed to provide assistance to older adults living at home, they don’t c... read more

Who is eligible for a Home Care Package in Australia?

Understanding eligibility for a Home Care Package is crucial for Australians seeking support to live independently in their homes despite health challenges or aging. The Home Care Package program i... read more


Palliative Care

Support Coordination

Why Choose Kinder Caring for Your Home Care Needs?

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Kinder Caring’s adherence to the ACIS and investment in ongoing staff development reflect our commitment to providing care that meets the highest quality and contemporary standards.

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We’re immensely grateful for Kinder Caring’s assistance over the past months. A special shoutout to Nicole Coupland, who has been an exceptional carer for Mum. Thank you for your unwavering support.

- Carolina,
Willoughby, NSW
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We are so pleased with the care Dad has been receiving from Kinder Caring, especially from Aster. She has shown professionalism and dedication. We appreciate the company’s flexibility in accommodating our requests, like Aster wearing a mask and gloves. The temporary rail adjustments and the proactive approach in ensuring the best care for Dad is commendable. Thank you, Kinder Caring.

- Karin,
Kealba, VIC
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Kinder Caring has been exceptional in their service. They provided a wonderful carer who is exceptional at what she does. Not only did they promptly get my quote approved, but they also took care of my window cleaning needs and organized transportation for my medical appointments. I couldn’t be happier!

- Maria,
Melton, VIC
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There was so much more to caring for Dad than we ever thought. Kinder Caring provided everything we needed to support us; they became part of our family… they made a difficult time so much easier for us.

Lindfield NSW
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A huge thank you to all the nurses at Kinder Caring. Having your expertise, caring attitude and ongoing advice meant we did not have to place Dad into a nursing home or send him to hospital and therefore his last days spent with Mum and the family were very special for us all.

Mt Waverley Vic

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