Quality Care at Home for Over 25 Years
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Our Story
Established in 1998, Kinder Caring is a family-owned home care provider with a clear purpose: to help people live safely, independently, and with dignity in the comfort of their own homes.
Founded by Registered Nurse Pam Blake, Kinder Caring began with a simple yet powerful mission — to offer a compassionate, personalised alternative to institutional care. What started as a small, family-run service has grown into a trusted provider supporting thousands of individuals across New South Wales, Victoria, and Queensland.
Our services span aged care, NDIS disability support, attendant care, complex nursing, and palliative care — all delivered with the same heart and clinical excellence that defined our beginnings.
Staying true to our roots, Kinder Caring remains a clinically led organisation. Experienced nurses oversee every aspect of care, ensuring the highest standards of safety, quality, and consistency for every client we support.
Our Mission
Empowering clients to live safely and independently in the homes and communities they love, with tailored, compassionate care guided by experienced Registered Nurses.
Our Values
Our values guide everything we do — from how we care for clients to how we support one another as a team.
Person-Centred Care: We listen, respect, and respond to each person’s unique needs, goals, and preferences — placing them at the heart of everything we do.
Dignity & Respect: We treat every individual with compassion, respect, and dignity, supporting their autonomy and independence at all stages of life.
Inclusion & Equity: We celebrate diversity and work to ensure that everyone — regardless of background, ability, or circumstance — receives fair, culturally safe, and accessible support.
Safety & Quality: We are committed to delivering high-quality care underpinned by best practice, clinical excellence, and a strong safeguarding culture.
Collaboration: We work in partnership with clients, families, communities, and professionals to deliver holistic, coordinated care.
Accountability & Integrity: We act transparently and ethically, taking responsibility for the services we provide and continually striving to improve.
Our Accreditation and Commitment to Quality
At Kinder Caring, we are proud to be certified to the Attendant Care Industry Standard (ACIS) — the leading national standard for organisations delivering attendant care and support services.
Developed by the Australian Community Industry Alliance (ACIA), ACIS sets rigorous benchmarks for governance, service delivery, safety, and client-centred care. Certification reflects our ongoing commitment to excellence, continuous improvement, and the highest standards of professional care.
High Standards: Care that meets and exceeds industry benchmarks
Safety and Compliance: Services delivered in line with regulations and best practices
Trust and Integrity: Providers who prioritise your well-being and satisfaction
Our Funding Partners
Kinder Caring is a registered provider under the National Disability Insurance Scheme (NDIS), delivering tailored support to people living with disability across Australia.
We are an approved Care Partner for Local Guardians, an Approved Provider of Government-Funded Home Care Packages, and we are support a number of other Approved Providers with care and nursing staff via long-term brokerage agreements.
We are also a Registered Attendant Care Provider for the state-based statutory insurance schemes that provide funding and support for people who have sustained serious injuries—typically as a result of motor vehicle accidents or workplace incidents.:
iCare Lifetime Care (NSW)
National Injury Insurance Scheme Queensland (NIISQ)
Transport Accident Commission (TAC) and WorkSafe (VIC)
Get Started with Kinder Caring
Contact us today for personalised care solutions tailored to your unique needs and preferences.
