Terms of Use

These Terms of Use (“Terms”) apply to your use of the Kinder Caring website operated by Kinder Caring Home Support Services Pty Limited (ABN 68 085 075 618).

By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, you must not use this site.

1. Conditions of Use

  • These Terms may be updated at any time by posting revised versions online.
  • Your continued use constitutes acceptance of any changes.
  • If you disagree with any changes or terms, your only remedy is to cease use of the website.

2. General Information Disclaimer

All information provided is for general informational purposes only. It should not be considered professional, legal, or medical advice.

  • No warranty is given as to the accuracy or completeness of information.
  • You should seek independent advice appropriate to your circumstances before relying on information provided.

3. Online Security & User Information

  • You must provide accurate and current details when interacting with the site.
  • You are responsible for keeping login credentials confidential.
  • We will never request personal banking or ID information via email.

4. Copyright & Trademarks

  • Content is protected by copyright and intellectual property laws.
  • No part may be reproduced, shared, or stored without written permission.
  • Our logo and trademarks must not be used without consent.

5. User Conduct

By using this website, you agree not to:

  • Publish or share any unlawful, offensive, or defamatory content
  • Use automated scripts or software to access the site
  • Upload viruses or malicious software
  • Violate any local, national, or international law
  • Collect data to build lists or commercial offerings without approval

Kinder Caring reserves the right to monitor and restrict user activity to ensure compliance.

6. Limitation of Liability

To the fullest extent permitted by law:

  • Kinder Caring is not liable for any indirect, incidental, or consequential loss resulting from your use of the site or services.
  • We exclude any liability for the actions or representations of third parties linked to or featured on our website.
  • You agree that your use is at your own risk.

7. Third Party Links & Advertising

  • We may link to external websites for your convenience.
  • These are not endorsed or controlled by Kinder Caring.
  • We are not responsible for the content or accuracy of external sites.

8. Feedback & Service Scores

  • Users may submit feedback or reviews of services (referred to as “Service Scores”).
  • Kinder Caring may remove any comments deemed defamatory or misleading.
  • By posting a review, you grant Kinder Caring the right to display and use that content.

9. Suspension or Termination

Kinder Caring may suspend or terminate your access to the website or services at any time if:

  • You breach these Terms
  • We are unable to verify your information
  • Your conduct causes risk or liability

All legal obligations and limitations of liability will survive termination.

10. Privacy & Personal Information

  • We collect and use personal data in accordance with our Privacy Statement.
  • We take reasonable steps to protect your data via encryption, firewalls, and secure servers.
  • You may access or correct your personal information at any time by emailing support@kindercaring.com.au.

11. Complaints & Dispute Resolution

  • Complaints are handled within one business day.
  • Where appropriate, disputes may be referred to external mediation or arbitration.
  • You release Kinder Caring from liability arising from disputes with other users or service providers.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be handled under applicable Australian legal frameworks.

13. Contact Us

If you have any questions or feedback regarding these Terms:

Kinder Caring Home Support Services Pty Ltd
ABN 68 085 075 618
info@kindercaring.com.au
PO Box 1057, Edgecliff NSW 2027

1300 796 675