NDIS Support Coordination
Our Support Coordination Services
We offer two levels of Support Coordination:
Level 2: Coordination of Supports
We help you navigate complex service systems, understand your funding, and build a robust network of formal and informal supports. Our goal is to build your independence—not just coordinate services.
Level 3: Specialist Support Coordination
For participants with high-complex needs or significant risk, our Specialist Coordinators—qualified practitioners such as Psychologists, Occupational Therapists, or Mental Health Nurses—provide short-term, intensive support to resolve crises, reduce complexity, and facilitate plan implementation.
How We Can Help You With Your NDIS Plan
At Kinder Caring, our independent Support Coordinators are here to guide you through every stage of your NDIS journey. We focus on your goals, advocate on your behalf, and ensure your plan is working for you—not the other way around.
Understand and Navigate Your Plan
We'll help you make sense of your NDIS plan, develop a personalised support strategy, and understand what you're entitled to.
Connect With the Right Supports
We’ll link you to trusted service providers and community supports that align with your goals and preferences.
Stay on Track
We regularly check in to ensure your supports are meeting your needs, manage any issues that arise, and help you monitor your plan budget.
Build Independence and Plan Ahead
From skill-building and community participation to plan reviews and crisis support, we help you grow your capacity to manage your supports over time.
What Independent Support Coordination Means at Kinder Caring
At Kinder Caring, independent support coordination means putting your goals, choice, and control at the centre of every decision—without bias or influence. While we offer a broad range of NDIS services, we ensure true independence by engaging Independent support coordinators who work separately from our direct service delivery teams. Their recommendations are based solely on your needs—not on internal preferences or KPI's for billable hours—so you can feel confident that every decision is made in your best interest.
Unbiased, Participant-First Advice
Our independent coordinators offer objective guidance focused only on what works best for you—ensuring your choices are respected, your voice is heard, and your preferences shape every decision.
Your Goals Guide the Plan
Your personal goals—not organisational targets or internal referrals—shape the coordination process and decision-making.
Independent Advocacy with Trusted Access
Our coordinators advocate solely for you, while still giving you access to a broad network of high-quality services—only if and when you choose them.
What Our Clients Can Expect?
We’re committed to our customers. We don’t impose strict KPIs like billable hours or caseload targets. Instead, we support our support coordinators to focus on supporting client needs and outcomes. Our customers can expect a reliable, responsive, flexible, friendly, empathetic and caring service.
Why Choose Kinder Caring For Your NDIS Support Coordination?
Independent Coordinators
Our support coordinators are truly independent, so you don’t have to worry about potential conflicts of interest.
Participant
First
Our support coordinators are not overburdened by high caseloads and billable hour targets to ensure they can solely focus on your needs.
Experienced Coordinators
We only engage experienced support coordinators who have extensive experience working in the NDIS.
Strong Provider Governance
Oversight from an experienced NDIS registered provider with more than 25 years of operating experience.
Get Started with NDIS Support Coordination
Contact us now to learn more about our NDIS Support Coordination services and how we can help.
